Retail user account features
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User Dashboard
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Account information
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Contact information
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Selected service and usage type
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Present balance and its validity
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Account validity
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Past week’s usage
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Past recharge informations
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Balance transfer records
Customer Management
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Group & sub group messaging
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Address book (Names, mobile numbers, birthdays & anniversaries)
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Import address book (10,000 numbers per minute from excel or csv files)
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CRM feature (Auto birthday and anniversary message)
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Personalized messaging
User Management
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Multiple Sub User (Maximum 5)
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Limited features
Group Management
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Admin User
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Group of main users
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Balance Transfer utility between group
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Control to Admin user
Sending Management
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Group messaging
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Bulk messaging
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Alphanumeric Sender ID (up to 8 characters)
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Templates
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Multi lingual text messaging (English, Hindi and Gujarati)
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Resend SMS facility through reports
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SMS Scheduler (Date wise & Time wise)
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400 Characters typing limit (160 characters per SMS)
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Import SMS (from excel or csv files)
Short Code Services
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Shared & unique short codes
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Keywords and sub keywords
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INBOX reports
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Revenue Sharing on large inflow volume
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Report Management
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Delivery Reports (details of different status of delivery and non delivery)
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Message wise Reports
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Number wise Reports
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Sent, pending, failed
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Summary reports
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Group wise reports
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Sub user wise reports
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INBOX report (from Short Code Services)
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Reports export facility
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Reports available of past 3 months
Communication efficiency Management
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SMS Resend facility (from reports)
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Mail of undelivered numbers (past week’s numbers where messages haven’t been delivered for 10 times or more)
SMS Services
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Multiple business purpose driven SMS services (Instant messaging, service messaging, promotional messaging, etc
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Prepaid services with specific validity period
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Range of SMS packs
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National & International SMS services
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Multiple Gateway Broadcasting
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Technology support of 1000 TPS
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Detailed Service specification available on
API
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HTTP & XML formats that can be integrated with any platform like Java, .net, joomla, etc.
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Send SMS and receive Delivery reports from VIBGYORtel accounts
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Single & group messaging
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Sender ID & sub user calling
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SMPP based API also available on request basis
Backend Services
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Failover support
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Mails & SMS for recharge reminders
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Last week usage mail
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Mail of past week’s numbers where messages haven’t been delivered for 10 times or more
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Regular updates in features & services
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A dedicated Support Team for customers.
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